Innovation process

Innovation process
Innovation is a collaborative process by which organizations abandon old paradigms and make significant advances. Innovative ideas come from several sources, including unreasonable demands or goals and time pressures. An innovative idea is not helpful to an organization unless it is tested and implemented. The innovation process regarding the SAPS was done through the use of design thinking.
Design thinking consists of five (5) steps, Empathize, Define, Ideate, Prototype and Test. Design Thinking is a design methodology that provides a solution-based approach to solving problems. It’s extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, by re-framing the problem in human-centric ways, by creating many ideas in brainstorming sessions, and by adopting a hands-on approach in prototyping and testing (Siang, 2017).

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