Customer Survey
Appendix H
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SAPS Organizational Structure
SAPS Organizational Structure The SAPS currently has a traditional hierarchical structure which can be seen below: A traditional hierachy has many benefits such as employees have a clear knowledge of their role and responsibilities within the organization. Therefore, organisations with this structure make predictable moves and are easily controlled. Hierarchical organizations tend to have many rules that let managers use predetermined guidelines for managing conflict. However it also has many disadvantages, In today's global and Internet-driven economy, the rapid movement of people and goods across borders means the traditional hierarchical organizational structure can slow down functions in a company. Companies trying to adapt to the new economy can create additional problems by altering their outdated organizational structure rather than redesigning it from top to bottom, causing confusion among employees as to who has authority (Huebsch, 2017).
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